# Awaiting Action

All the verifications in the system are ended with one of the two statuses:

1. Success
2. Rejected

To be successful, verification should comply with various conditions, that are defined by the master user of the company. Therefore, for different companies, the conditions will be different.

If the verification session does not meet the conditions, then&#x20;

1. the verification session is rejected or
2. the session is verified manually and appears in the list under *Awaiting Actions*.  In case of manual inspection, the user checks verification and decides on the final status of the verification session (*Successful* or *Rejected*)

The verification conditions are defined and modified under *Settings*, by Master User of the company. See  [Settings](https://kvalifika.gitbook.io/kvalifika/initial-setup/settings#awaiting-action) for the details.

If *Awaiting Action* is enabled in the settings, and the conditions are met, company users (agent or master user) can see a notification, indicting the number of sessions that should be verified manually.

After navigating to the Awaiting Actions page, the company user should see the list of the sessions that are required to be verified:

![Left sidebar / Awaiting Actions](https://724774130-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MWoxf7RwCpkUkkw_dRY%2F-MWoyJs3kU1i4fLuXef_%2Fimage.png?alt=media\&token=de114bd4-f5b8-4b2d-bc9d-28de4669ace5)

![List of the sessions for manual verification (Awaiting Action)](https://724774130-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MW5efbUy4FDkso--er7%2F-MW5gxPeLIY955eMW0YR%2FAwaiting%20Action%20-%20list.jpg?alt=media\&token=0ba1b1cf-cf54-4c46-9db0-32221aae2b77)

User can:

* Refresh the list
* View the details of the session (see [Session Details](https://kvalifika.gitbook.io/kvalifika/verification-session/awaiting-action/awaiting-session-details))
* Export the list in Excel format (.csv):

{% file src="<https://724774130-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MW5efbUy4FDkso--er7%2F-MW5iUfT1AtcvHtuFhzj%2FAwaiting%20Action%20export.csv?alt=media&token=d4f4f4d9-f440-4802-8055-c882d401ee48>" %}
Excel Export of Awaiting Action list
{% endfile %}
