> For the complete documentation index, see [llms.txt](https://kvalifika.gitbook.io/kvalifika-1/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kvalifika.gitbook.io/kvalifika-1/initial-setup/user-management.md).

# User Management

There are two types of users, which the company can define while adding new or modifying the existing users:

* **Master User**
  * Master user is an administrator for the platform and has access to the settings.
* **User** \[Company Agent]
  * Company agents can view and manage sessions information

Users list is accessible via Left sidebar / Management:

![Left Sidebar / User Management](/files/-MWectpEraWfLPHq-pWU)

The following information is visible in the users table:

![](/files/-MVloAwUYKcOZgP2TjuZ)

* Name \[sortable]
* Surname \[sortable]
* Phone
* Email
* Last login date \[sortable]
* Role
* Status
* More \[three dots]
  *  From here it is possible to:
    * View User activity log
    * Edit user's *Name*, *Surname* and *Phone*
    * Activate/Deactivate user
      * Confirmation window will popup
      * Master user cannot deactivate own user 
    * Delete user
      * Confirmation window will popup 
      * Master user cannot delete own user

By clicking `Add User` button, it is Master user can add more users:

![](/files/-MVlrBca2mqGZ5LLn3EW)

After filling the form, the new user will receive an email with the credentials to access Kvalifika platform:

![](/files/-MWIsfK9psGpCWR7dxMg)

### Profile

Users can access the profile via *Top Ribbon / First Name / Profile*:

![Top Ribbon / Prpfile](/files/-MWeni8mCGP-9BQhQGwU)

From here user can change first name, surname, phone number and reset password:

![Profile update page](/files/-MVrDzwJsiLvAywp75MI)

After the information update, password confirmation is necessary:

![](/files/-MVrEGvE27-f9Afwnk5n)

If the password is correct, the user will receive an email confirmation:

![Confirmation email of user profile update](/files/-MVrETBoCgMRitpq_o82)

To change the password, the user must enter a new password twice and confirm with the current password:

![Password reset screen](/files/-MVrFE-vXnJO4bhieKcl)

Again, the user will receive a confirmation email:

![Password reset confirmation email](/files/-MVrFRGMghWXFqLpq0EV)