# User Management

There are two types of users, which the company can define while adding new or modifying the existing users:

* **Master User**
  * Master user is an administrator for the platform and has access to the settings.
* **User** \[Company Agent]
  * Company agents can view and manage sessions information

Users list is accessible via Left sidebar / Management:

![Left Sidebar / User Management](https://1657647809-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MWebgh7M0kwbeziOXK0%2F-MWectpEraWfLPHq-pWU%2FUsers%20Management%20-%20Left%20sidebar.jpg?alt=media\&token=7a71c827-dc18-41b1-a530-6b2a66563496)

The following information is visible in the users table:

![](https://1657647809-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MVlj6ONR-no715CRZ7x%2F-MVloAwUYKcOZgP2TjuZ%2FSettings%20-%20Management%20-%20List.jpg?alt=media\&token=866ef31d-c356-4932-8562-02779d18bdc3)

* Name \[sortable]
* Surname \[sortable]
* Phone
* Email
* Last login date \[sortable]
* Role
* Status
* More \[three dots]
  *  From here it is possible to:
    * View User activity log
    * Edit user's *Name*, *Surname* and *Phone*
    * Activate/Deactivate user
      * Confirmation window will popup
      * Master user cannot deactivate own user 
    * Delete user
      * Confirmation window will popup 
      * Master user cannot delete own user

By clicking `Add User` button, it is Master user can add more users:

![](https://1657647809-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MVlj6ONR-no715CRZ7x%2F-MVlrBca2mqGZ5LLn3EW%2FSettings%20-%20Management%20-%20Add%20user.jpg?alt=media\&token=2dcbeb49-a28b-4625-8576-d120f69eabbf)

After filling the form, the new user will receive an email with the credentials to access Kvalifika platform:

![](https://1657647809-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MWIs0BLTFX6HcUtHDmY%2F-MWIsfK9psGpCWR7dxMg%2FSettings%20-%20Management%20-%20Add%20user%20-%20confirmation%20email%20v2.jpg?alt=media\&token=3251b565-77d4-487c-9028-371e9b2faed0)

### Profile

Users can access the profile via *Top Ribbon / First Name / Profile*:

![Top Ribbon / Prpfile](https://1657647809-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MWebgh7M0kwbeziOXK0%2F-MWeni8mCGP-9BQhQGwU%2Fimage.png?alt=media\&token=eaf6e28c-a6cc-40de-a825-dbf20edfaa8e)

From here user can change first name, surname, phone number and reset password:

![Profile update page](https://1657647809-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MVr6KHry8RUsTsDW0xR%2F-MVrDzwJsiLvAywp75MI%2Fimage.png?alt=media\&token=9161af8c-8ea8-40fc-b4b1-98ac49188436)

After the information update, password confirmation is necessary:

![](https://1657647809-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MVr6KHry8RUsTsDW0xR%2F-MVrEGvE27-f9Afwnk5n%2Fimage.png?alt=media\&token=6ed0a278-a9ed-4336-884e-af5c22bd5a52)

If the password is correct, the user will receive an email confirmation:

![Confirmation email of user profile update](https://1657647809-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MVr6KHry8RUsTsDW0xR%2F-MVrETBoCgMRitpq_o82%2Fimage.png?alt=media\&token=e7530b2d-f90c-41fe-b70d-7962a5eee65a)

To change the password, the user must enter a new password twice and confirm with the current password:

![Password reset screen](https://1657647809-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MVrEYCCyHkMG_-D6PdA%2F-MVrFE-vXnJO4bhieKcl%2Fimage.png?alt=media\&token=5c509c38-2c11-4493-ad88-b731eef65d1e)

Again, the user will receive a confirmation email:

![Password reset confirmation email](https://1657647809-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MVNVgV6Dh2kMg2n55Z5%2F-MVrEYCCyHkMG_-D6PdA%2F-MVrFRGMghWXFqLpq0EV%2Fimage.png?alt=media\&token=7c04667d-fe1e-4753-9cf2-937467d8cf39)